How Community Intelligence Works
Three layers that reveal the decision architecture of place—and predict how communities will respond.
Cohesion = Structure × Alignment × Trust
Three layers of community intelligence
Three layers that reveal the decision architecture of a place at a point in time—and predict how communities will respond. The cohesion of any place is measured by its Structure, Alignment, and Trust.
Structure
The environmental reality. What resources and systems exist to deliver benefits to a community. Simply put, these are the rules of the game.
What we measure
Nine civic pillars: Safety, Governance, Environment, Education, Infrastructure, Health, Economy, Social Capital, and Housing.
What it reveals
Whether a community will embrace change, resist it, or fragment under pressure. Who you need to reach first—and how.
Alignment
How people's behaviors receive what structure supplies. These patterns determine any response to change.
Three behavioral patterns
Guardians protect stability. Expanders push for openness. Bridge Builders connect across differences.
What it reveals
Whether a community will embrace the structure, resist it, or fragment under pressure. Who you need to reach first—and how.
Trust Flow
Trust is made of behaviors—observable, measurable, and impactful. We detect it with our hyper-local network of behaviors.
Two types of trust
Inward-facing trust uses bonding trust to move through the community. Outward-facing trust relies on bridging trust across communities.
What it reveals
From the ratio of inward and outward behaviors, we can predict future behavior—and find, activate, and facilitate the change agents who drive it. Trust is the prerequisite to any change.
What Community Intelligence is—and isn't
"We already do community engagement."
CI doesn't replace engagement—it focuses it.
Town halls tell you what people say. CI tells you how they'll actually behave. Use it to know where engagement will land.
"This sounds like surveillance."
We're blind by design.
No PII. No demographics. No tracking. We analyze behavioral patterns at the neighborhood level—never individuals.
"We're drowning in data already."
We give you decisions, not dashboards.
CI surfaces the 3-5 insights that matter for your specific situation. Clarity, not volume.
"Where are your case studies?"
We're building proof points with early partners.
If you want early access to the methodology—and help prove it works—we should talk.
"Does this replace my team's expertise?"
It amplifies it.
Your team knows how to engage communities. CI tells them where to focus—so they spend time on strategy, not guesswork.
"What do I actually get?"
A clear picture of behavioral reality.
A community assessment, a strategic brief, or ongoing intelligence. Actionable insight, not a data dump.
Sample of what you receive
Community Assessment
A deep-dive into a specific geography. Neighborhood-level maps, alignment scoring, trust flow analysis, and 5 strategic recommendations.
Strategic Brief
A focused document for a specific initiative. Where to engage, who to activate, what resistance to expect, and how to sequence your approach.
Ongoing Intelligence
Updates on community dynamics. Early warning when conditions shift, with specific recommendations for adapting your strategy, and more.
See what CI reveals for your situation.
Tell us the community and the challenge. We'll show you what we can see.
Explore Use Cases